18 best customer review apps to get positive feedback (2023)

you know according topop up offerDid sites with user-generated content experience a 20% increase in the number of return visitors? Knowing how to make the most of customer feedback and photo reviews can help your business stand out from other competitors and make the quality of your products or services more credible in the eyes of potential customers. This will drive more traffic to your website and significantly increase your conversion rates.

However, the default reviews section of some eCommerce platforms may not have enough features to provide the best experience for your customers when they come back and write reviews about your products. Don't worry, in this article, you can take a look at some of the best customer review apps and extensions that can help you enhance the default review feature on your website with advanced features.

8 Customer Reviews Magento Extensions

1) Photo Review by Magenest ($69)

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If you are looking for ways to improve the boring default review section in your Magento based store, then thisphoto comment extensionit can be a perfect choice. It allows purchasing customers to add their own photos to a product review, giving them the opportunity to share their experience with your product.

With this module, store owners can take advantage of user-generated content to earn the trust of potential customers who always want to research realistic feedback from previous buyers before buying.

main features

  • Upload photo in review section
  • Show pros and cons in review
  • Respond to customer reviews
  • Send emails to remind customers to write reviews after purchases
  • Share comments on social networks

Compatibility- Magento CE, EE 2.2.x, 2.3.x

2) Advanced Product Reviews for Amasty Magento 2 ($199)

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The Magento 2 Customer Reviews extension powered by Amasty is designed to help online businesses build trust with customers, increase their engagement on their website and significantly increase their revenue. Not only does it allow customers to add photos to comments, but it also provides powerful tools for filtering and reacting to comments.

main features

  • Show customer reviews on any page
  • Show product reviews on Google search results page
  • Enable "verified" badge for purchased reviewers
  • Advanced filtering by Recommended, Verified Buyers and With Images; sort comments by date, rating and usefulness
  • Show pros and cons in reviews

Compatibility- Magento CE and EE 2.2, 2.3, 2.4

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3) Advanced Reviews for Magento 2 by Aheadworks ($199)

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This module can help store managers get more product reviews from customers by providing them with an easy-to-use review section, which builds brand credibility among potential customers. It's important to make customers feel that you really care about their opinion on how to improve products and services. This will strengthen their loyalty to your brand and consequently increase your income.

main features

  • Advanced Review Block Layout: Featured Reviews, Review Summary, etc.
  • Request for product reviews via email or interface
  • Send notifications about review status changes
  • Informative and interactive options to mark, rate, recommend,...
  • API website

Compatibility- Magento CE, EE 2.3.X - 2.4.X

4) Mageplaza Magento 2 Product Reviews ($159)

With this Product Reviews extension for Magento 2, you can offer a better experience with reviews and ratings to the customers of your online store. After collecting more feedback from buyers, you will have the opportunity to clearly understand what they need and better serve them with high-quality products.

main features

  • Compare products via review summary
  • Add images to comments
  • Share comments on social networks
  • Admin can reply to comments on backend
  • Show verified purchase badge for customer reviews purchased

Compatibility- Magento CE, EE 2.2.x, 2.3.x, 2.4.x

5) Magento 2 Advanced Review Extension de Magetop (gratis)

Magetop provides a free advanced review tool to extend the basic functionality of the review section in your Magento store. Customers can easily add a title, photos, or attachments to their comments. Furthermore, it allows merchants to display a summary of each product, including the number of reviews in different reviews.

main features

  • Upload photos, videos, and attachments to comments.
  • Respond to customer reviews
  • Enable/Disable comments in reviews
  • Upvote/downvote or flag comments in reviews
  • Admin notifications and multiple review layouts

Compatibility- Magento CE, EE 2.0.x, 2.1.x, 2.2.x, 2.3.x

6) Advanced Review for Magento 2 by BSS Commerce ($99)

This extension is a complete solution for store managers to enhance the default review section in their store. creating your own.

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main features

  • Detailed product reviews with pros and cons specified by buyers
  • Enrich the product classification system with custom criteria
  • Advanced Product Review Filter
  • Enable voting for helpful/unhelpful reviews and sharing via social media
  • Reduce spam and fraud with the report analysis function
  • Review access restriction for admins on the backend

Compatibility- Magento Community and Enterprise 2.2.x - 2.3.x - 2.4

7) Magento 2 Product Reviews by Landofcoder (Free)

Landofcoder provides a free product review extension for your customers to express their feelings, experiences, ratings, and satisfaction with your products. It allows buyers to upload full reviews along with photos and ratings. As a store owner, you can establish, maintain, and enhance the reputation of your online stores.

main features

  • Add multiple images to comments
  • Show pros and cons of the products.
  • Rate the review as helpful or not
  • Abuse report displayed
  • Filter comments by rating, usefulness, or keywords
  • Send email to request reviews of purchased products

Compatibility- Magento 2.0.x - 2.1.x - 2.2.x - 2.3.x

8) MageAnts Advanced Product Reviews for Magento 2 ($79)

By using the Advanced Product Reviews extension for Magento 2, you can provide an effective review system for your customers. This makes the review submission process more user friendly and less time consuming. Various features of this module help you create a dynamic atmosphere for your store and consequently increase your sales.

main features

  • Detailed review of the product by customers along with filters and sort options for the same
  • Enriches the product rating system by helping to visualize the rating rate in the form of graphs
  • Customers can upload images or videos in the review
  • It provides a popup view for the user when clicking on the uploaded images or videos in the reviews.
  • Enable review voting via Like or Dislike buttons

Compatibility- Magento 2.0.X - 2.3.X

5 Shopify Customer Review Apps

1) Yotpo product photos and reviews

This Yotpo customer review app helps you collect product reviews from customers through automated review reminder emails or review widgets.

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main features

  • Collect ratings, ratings, photos, and questions and answers from your customers
  • Increase conversion by displaying customer content on the site
  • Leverage our official partnership with Google to drive brand discovery and increase search traffic on Google Shopping
  • Share your best customer content on Facebook and Instagram
  • Build a powerful brand community
  • Make better business decisions using customer reviews and feedback

2) Rivyo Product Review by Thimatic

Thimatic provides the Rivyo Product Review app for store owners to easily display real customer reviews and a customer-centric approach with FAQs, making your products more trustworthy in the eyes of potential customers. Also, this customer review app allows you to import Amazon or AliExpress reviews to your store with just a few clicks.

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main features

  • Vote for useful questions and answers
  • Rate the product with product images
  • Share comments on social networks
  • Show product ranking on Google search results page
  • Export comments as a CSV file

3) Free EnormApps Photo Reviews

With the free Customer Reviews app from EnormApps, you can let customers add their own photos with your products to reviews, attracting more new customers and giving them confidence to buy products.

main features

  • Show reviews with product images
  • Responsive and customizable design
  • Import assessments via CSV files
  • Activate/deactivate email reminders
  • Slider and Grid Options

4) HulkApps Photo Product Free Trial

This feature-rich free customer review app can help store managers build trust and increase conversion rates by displaying reviews from satisfied customers.

main features

  • Collect and organize ratings with text and images.
  • Increase sales and get more conversions with structured SEO data
  • Unlimited significant revisions with custom attributes
  • Customizable layouts and styles
  • Modify and approve assessments in bulk

5) Google Customer Reviews application by Simprosys InfoMedia

The Google Customer Reviews app provided by Simprosys InfoMedia can help you display the search option to purchased customers for high-quality feedback. Your good customer service can increase the number of feedback submissions against subscriptions, since satisfied customers are more likely to write reviews when prompted by Google.

main features

  • Survey acceptance module
  • Get seller ratings from Google search results page
  • Easy to install and configure with ready-to-use program code
  • Display the Google Customer Reviews badge on websites

5 WooCommerce Customer Reviews Plugins

1) YITH WooCommerce Advanced Reviews

With the YITH WooCommerce Advanced Reviews system, you can allow your customers to leave reviews on the product they choose and acquire more sales. You can create a histogram table for analysis of different types of products. You can add rich snippets, allow customers to add titles and attach images while writing product reviews, and add a review stats bar so your customer can rate products based on the 5-star rating system.

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main features

  • Add rich snippets to reviews
  • Add a title when writing a product review
  • Attach images to product review
  • Choose how many files can be attached for a single product review
  • Add a review summary bar with statistics on how many times a 1, 2, 3, 4 or 5 star rating has been submitted
  • Customize the appearance

2) WP Lite Product Review

If you want to turn your basic posts into detailed reviews containing ratings, pros and cons, affiliate links, rich snippets, etc., WP Product Review Lite is the best option. The WP Product Review covers high customization features and comes in two versions: free and paid versions.

main features

  • Create a Top Products Review Widget
  • Easily update all widget colors from theme options
  • Add a download button on posts
  • Add an awesome summary widget to the bottom of your articles
  • Add user-specific review options to WordPress comments
  • Add rich snippets to your posts

3) Yotpo Social Reviews for WooCommerce

With each passing day, it is observed that online stores are becoming more of a social review site. By gaining an excellent advantage for user-generated content, website owners are more focused on targeting communication in the best interest of their customers. Yotpo Social Review for WooCommerce is one such plugin that builds your online store on a social platform. They recently released their WooCommerce extension.

main features

  • Collect ratings, ratings, photos, and questions and answers from your customers
  • Increase conversion by featuring customer content on your website to help shoppers make purchasing decisions.
  • Drive high-intent traffic by displaying rankings in organic search results and Google Ads
  • Share your customers' best content on social media with the click of a button

4) SIP Reviews Shortcode for WooCommerce

WooCommerce Product Pages are stunning and unique. However, sometimes the need to market and promote a specific product from a regular post or page becomes mandatory. Now one way to do this is to copy and paste your product reviews, but guess what? SIP Review Shortcode for WooCommerce offers a perfect solution. It not only limits product review to live feeds, but also helps you identify your product ranking on a daily basis and directly to Google search engines.

main features

  • Show product reviews anywhere with a shortcode
  • Show product reviews anywhere via widgets
  • Insert product outline (name, price, rating) anywhere with a shortcode
  • customizable style
  • Customize Product Name for Schema

5) WooDiscuz – Woocommerce Reviews

Looking at the various demographics that use e-commerce platforms to purchase products, it was found that more than 90% of online store visitors want to ask questions, discuss features, and get advice from other shoppers before making a sale/ buys. With WooDiscuz, you can now add an effective comment-based review system and discussion guides to your Woocommerce online store.

main features

  • Adds a new Discussions tab on the product page
  • Responsive comment thread and discussion form design
  • Interactive, clean, simple and easy user interface and user experience
  • Quick and easy feedback form with ajax validation and data submission
  • Allows you to create a new discussion thread and reply to existing comments.
  • Ajax "Load more comments" button instead of a simple comments pagination
  • Fully integrated and compatible with WordPress and WooCommerce

Can you choose the best customer review app for your business?

The more feedback you get from your customers, the better you can optimize your products and services to satisfy them. Not to mention the fact that leveraging user-generated content is an effective way to earn the trust of potential customers and convert them into loyal customers.

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Whether you want to run your store on the Magento, Shopify, or WooCommerce platform, we hope the list above can give you an overview of the best customer review apps to easily decide which one suits your needs and your business.


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